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Wendy Connick

Finding Out What Sells

By November 6, 2012

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BubblesWouldn't it be nice if you had a crystal ball to tell you what you're doing right in your sales approach, and which parts are less than effective? Something that would show why a particular customer decided to buy your product while a prospect in the same situation walked away?

It's surprisingly easy to uncover these little details, if you know the secret. And that secret is: ASK THE CUSTOMER. He knows what he liked and didn't like about your pitch... he knows what intrigued him into setting an appointment... and he knows what it was about your presentation that got him to take the final step and purchase your product.

Getting and Using Customer Feedback

Related Reading
Selling to Your Existing Customers
Creating Customer Loyalty

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