Selling on the Phone
Learn the basics of selling over the phone. Whether you are selling over the phone from your office or your home, this site provides tools, tips and techniques to increase your effectiveness in phone sales.
Tips for Telephone Sales
Great list of about twenty-five simple tips for use in telephone sales.
Great list of about twenty-five simple tips for use in telephone sales.
Increase Sales With Good Telephone Etiquette
No matter who answers the phone in your organization this article is a must read. Every call you receive is a potential new customer (or existing one) so each call is an opportunity to either earn more sales or build a better relationship or rapport. This is one you will want to your entire staff to read.
No matter who answers the phone in your organization this article is a must read. Every call you receive is a potential new customer (or existing one) so each call is an opportunity to either earn more sales or build a better relationship or rapport. This is one you will want to your entire staff to read.
Profiting from Inbound Customer Service
This article is jam-packed with information about a test that was run to determine profitability through customer service inbound calls. Listen to an audio overview, then read the results. Article also includes a free spreadsheet download to use for doing your a profitability analysis of your organization's inbound calls.
This article is jam-packed with information about a test that was run to determine profitability through customer service inbound calls. Listen to an audio overview, then read the results. Article also includes a free spreadsheet download to use for doing your a profitability analysis of your organization's inbound calls.
Supercharge Your Sales with Follow-up Telemarketing
An idea for a method to generate sales using door-to-door business canvassing, the phone and the internet. The author of this article, Timm O'Day, offers a free telemarketing or follow-up script that is customized to your needs for anyone who reads this article.
An idea for a method to generate sales using door-to-door business canvassing, the phone and the internet. The author of this article, Timm O'Day, offers a free telemarketing or follow-up script that is customized to your needs for anyone who reads this article.
Hiring a Telemarketing Firm
If you have ever considered hiring an outside company to handle some of your organizations calls for you then this article will be of interest to you. Article covers what to look for and what to stay away from when hiring an outside firm.
If you have ever considered hiring an outside company to handle some of your organizations calls for you then this article will be of interest to you. Article covers what to look for and what to stay away from when hiring an outside firm.